Full Conference Agenda
The 2025 OR Business Management Conference program features more than 22 educational sessions designed specifically for perioperative business professionals in all facility types. Additionally, connect with your peers over peer-to-peer roundtable discussions diving into hot topics impacting your unique role. 12 dedicated networking events, including the popular Off-The-Clock excursion, allow you ample time to connect with peers and develop relationships with vendor partners. Chart your course to business excellence at the 2025 OR Business Management Conference!
Sunday, February 9
Room: Tropics Restaurant
Coming in early before the conference starts? Join us for the Superbowl Watch party, sponsored by Leap Rail. Get a head start on your networking and enjoy the game with your peers!
Monday, February 10
Room: Pegasys West Ballroom
PURPOSE
The purpose of FLP-COM is to provide the foundational framework for the knowledge, skills, and abilities associated with effective leadership for novice healthcare leaders, regardless of title or specialty. The core competencies encompass the requirements necessary to provide effective leadership across healthcare settings and are built upon the following professional practice models:
- Job analysis for Certified Surgical Services Manager (CSSM)
- American Organization for Nursing Leadership (AONL) Nurse Leader Competencies
- Quality and Safety Education for Nurses (QSEN) Institute Competencies
PREREQUISITES: None
POINTS AWARDED: This program has been approved for 150 points by the Competency and Credentialing Institute (CCI).
COURSE FORMAT:
Five core courses:
- Business Principles
- Communication
- Human Resources
- Leadership
- Relationship Management
-Lectures, breakout sessions, interactive teams
-Post live course assignments
-Six months to complete all components
OBJECTIVES: At the completion of this course, attendees will be able to:
1. Describe the core principles of an effective leader.
2. Apply principles of internal organizational assessments.
3. Evaluate the effectiveness of various communication styles.
4. Identify best practices in recruitment, retention, and succession planning.
5. Demonstrate proficiency in relationship management.
COMPLETION CRITERIA: The following are required prior to successful completion of the course and awarding the certificate of mastery and contact hours:
- Full attendance at the live course (late arrival, partial attendance, and no shows will preclude you from earning 150 points, and gaining access to the remainder of the course content).
- Full participation in team and breakout activities.
- Complete and pass all course assignments in the learning management system (LMS) classroom.
- Submit a completed evaluation at the end of the live and online course.
All work must be completed within 6 months of course access. Assignments will not be accepted after this date. Course credit will not be awarded for course work submitted after the due date, for partially completed assignments, or for partial attendance at lectures or breakout sessions.
COURSE REQUIREMENTS: CCI profile account to access LMS classroom. Laptop, smartphone, or other electronic device that allows access to Internet.
LEARNER RESPONSIBILITIES:
- Attend the live course.
- Submit assignments for all activities in a timely manner.
- Actively engage with instructors and fellow students during lectures and break-out sessions, to enhance the quality of the learning experience.
APPROPRIATE USE OF THE CERTIFICATE: The Foundational Leadership Practicum (FLP-COM) is a Certificate of Mastery, not a certification. Therefore, individuals who earn the FLP-COM Certificate of Mastery will not utilize any FLP-COM related initials in their email signature.
Upon successful completion, participants will receive digital badges powered by Credly. These badges can be added to an email signature and shared electronically. One digital badge will be issued for each of the five program components:
• Business Principles
• Communication
• Human Resources
• Leadership
• Relationship Management
In addition, a comprehensive digital badge will be issued for successful completion of the overall FLP-COM Certificate of Mastery.
*This workshop is included with the Premier Pass and All Access Pass.
Room: Royal Palm Ballroom
Room: Royal Palm Ballroom
Learning Objectives:
- Increase patient satisfaction by applying high value principals that transform healthcare delivery.
- Demonstrate ways to alleviate staff burnout.
- Improve financial outcomes by leveraging performance management tools.
Hospitals across the country (and beyond) continue to face high performance pressures while stemming the burnout tide among clinicians and non-clinicians. How can we create and foster a work environment where there is alignment, autonomy, and everybody thrives while delivering high value for our patients? In this talk, Dr. Gallani will discuss some of the key lessons from the literature and from her own research that can contribute to a favorable transformation of healthcare delivery organizations. Institutions need to regain ownership of their own strategic goals and execution and leverage performance management tools that embrace diversity, empower agency, and align behaviors in the day-to-day decision making of all participants to the creation of value.
Room: Royal Palm Ballroom
Room: Royal Palm Ballroom
Joshua Gomez, MPH, Business Operations Manager, Massachusetts General Hospital
Steve Spring, BA, Executive Director Finance, Massachusetts General Hospital
Learning Objectives:
- Minimize overstocking and restocking of underutilized items.
- Apply methods to minimize expenditures by tracking and reallocating non-revenue-generating items.
- Refine inventory processes to improve financial efficiency.
Join us as we explore a system-wide approach to restructuring inventory management practices with an ambitious goal to reduce spending by $200 million a year. This case study will share actionable strategies to overhaul inventory management practices leading to substantial cost savings.
Eligible for 1 Contact Hour and 1 AEU credit.
*Attendees must attend the full hour and complete the evaluation.
Take-home tool: Defective, Open, and Not Used Excel Blueprint: The Defective, Open, and Not Used Excel Blueprint is MGH's tool for tracking and analyzing key inventory challenges. It provides a structured framework to collect data, enabling facilities to make informed, data-driven decisions.
Room: Pegasys West Ballroom
Learning Objectives:
- Identify Key Performance Indicators (KPIs) for your OR.
- Visualize data by applying design principals.
- Engage your staff by demonstrating performance results via the dashboard.
Building your dashboard is an essential business function to measure the OR’s performance. Infinite amounts of data are buried deep in reports and emails. Making your dashboard work for you, whether by service line, department, or provider, allows decisions to be based on concrete data rather than impressions. This session will demonstrate principles to utilize data, engage staff and improve performance.
Eligible for 1 Contact Hour.
*Attendees must attend the full hour and complete the evaluation.
Room: Pegasys East Ballroom
Janet Carlson, MSN, BSN, RN, NE-BC, FACHE, Executive Director of ASCs, Commonwealth Pain & Spine
Geri Eaves, BSN, RN, CASC, CNOR, CEO and Administrator, The Bone and Joint Institute of Tennessee Surgery Center
Fawn Esser-Lipp, MBA, BSN, CASC, CNOR, Executive Director, The Surgery Center LLC
Topics for discussion:
- Explore the boom in surgery center growth across the nation and competition for resources.
- Examine the shift from in-patient procedures to the outpatient setting.
- Explain price transparency laws and compliance.
- Discover what service lines are thriving.
- Discuss quality measures and reimbursement.
Learning Objectives:
- Describe new policies that will impact the operations of ASCs.
- Explain areas for growth and how that impacts resources.
- Apply quality measures to improve reimbursement.
This session will explore 5 key trends impacting Ambulatory Surgery Centers in 2025 and beyond. Prepare your team and brace for what’s to come so you can optimize performance at your ASC.
Eligible for 1 Contact Hour and 1 AEU credit.
*Attendees must attend the full hour and complete the evaluation.
Room: Royal Palm Ballroom
DeAnna Kearney, BSN, RN, CAPA, Manager of Endoscopy, The Valley Hospital
Learning Objectives:
- Justify the ROI to increase FTEs as patient volume is climbing.
- Calculate the cost-per-case and speak to the numbers.
- Address pain points for staffing issues and develop incentive programs to increase retention.
How do you get buy-in from your leadership team when you need to request more FTEs? How do you present your proposal while maintaining engagement and retention of current staff? What leadership styles increase employee satisfaction to achieve higher productivity that will lead to improved financial performance? Attend this session to learn how to justify the ROI for more FTEs, calculate the cost per case and address pain points for staffing.
Eligible for 1 Contact Hour and 1 AEU credit.
*Attendees must attend the full hour and complete the evaluation.
Take-home tool: Calculation staffing tool and a recruitment and retention tool to foster a healthy work environment.
Room: Pegasys East Ballroom
Learning Objectives:
- Engage anesthesia staff to operate efficiently.
- Optimize surgical scheduling to align staff resources.
- Differentiate costs associated with various anesthesia options in regards to patient care and outcomes.
Engagement of anesthesia staff is critical for ASCs due to the shortage of anesthesia providers. Attend this session to learn how ASCs can work with providers to schedule anesthesia staff resources. In addition, this session will address the cost of medications and price transparency on different anesthesia choices.
Eligible for 1 Contact Hour and 1 AEU credit.
*Attendees must attend the full hour and complete the evaluation.
Take-home tool: Anesthesia budget and material from the AANA regarding surgeon supervision liability.
Room: Pegasys West Ballroom
Colby Wilson, MBA, Director of Financial Operations for Perioperative Services, Northwell Health
Learning Objectives:
- Identify opportunities to streamline the approach to scheduling using modern technology.
- Describe the approach to workflow adaptations to serve over 500 end users.
- Review strategies around optimizing block management and strategic decision making.
Hear from one facility on how they underwent a widespread transformation of the scheduling process, bringing onboard new technology to optimize surgical scheduling. This case study will demonstrate a modernized approach to scheduling that impacted over 500 schedulers and nearly 50,000 cases per year. Since launch, an increase in approximately 4 inpatient cases per working day has been seen as well as a significant uptick in released block minutes and nearly 10% increase in block utilization.
Take-home tool: Roadmap to implement large-scale change management case scheduling workflows across multiple operating facilities.
Room: Royal Palm Ballroom
Allen Passerallo, MBA, Vice President, Category Management, Orthopedics, Vizient Inc.
Ambulatory surgery center (ASC) and health system leaders face mounting pressures to balance quality care with financial sustainability. In this session, discover how Vizient is addressing these challenges through tailored performance improvement strategies and innovative contracting solutions. Learn how leaders can leverage Vizient’s expertise to optimize supply chain operations, streamline workflows, and enhance payer contracting for improved financial outcomes. Gain actionable insights into reducing costs and driving profitability—all while maintaining a patient-centered approach. Join us to explore real-world solutions that empower ASC leaders to thrive in an evolving healthcare landscape.
Room: Pegasys West Ballroom
Margaret Minchoff, Head of Marketing, Opmed.AI
Nick Palmieri, VP of Sales and Growth, Opmed.AI
Join Kevin Roberts, former EVP & CFO of Geisinger, and Nick Palmieri, VP of Sales at Opmed.ai, for an insightful discussion on transforming OR financial performance through innovation. This session will explore how Geisinger addressed rising healthcare costs and operational inefficiencies by implementing AI-driven scheduling and resource optimization. Learn how the health system achieved concrete financial improvements while enhancing staff satisfaction and patient care quality.
Tuesday, February 11
Room: Royal Palm Ballroom
Learning Objectives:
● Describe the critical role of leadership in healthcare operations.
● Create a thriving team in a high stress environment.
● Drive efficiency through adaptable leadership and operational excellence.
This session delves into the critical role leadership plays in fostering high-performing healthcare teams. It outlines key strategies for creating efficient, resilient, and thriving teams capable of navigating the complexities and stresses of modern healthcare
operations.
Room: Royal Palm Ballroom
Chris Hunt, MBA, MSHA, BSN, RN, CSSM, NEA-BC, Associate Vice President, Perioperative Services, MultiCare Health System
Poster 1: Strategic Partnership - Connecting Leaders
In order to have an efficient, productive, and cost-effective operating room, it is crucial that we have the cooperation of key stakeholders to align on strategic and operational efforts. At BJWCH one of our largest financial impacts can be found within our partnerships with our surgical service lines. With input from our hospital executive leadership, department chair/chiefs/medical directors, and business leaders, we have created a forum to align on and discuss areas that effect our overall success. These discussions include but are not limited to strategic growth, OR volume and utilization, scheduling accuracy, first case on time starts, capital review, technology usage, SSIs, and patient experience.
Poster 2: Rethinking OR Access and Utilization
This poster introduces innovative approaches to address OR access challenges. By analyzing access and utilization data, we’ve developed new methods for resource optimization. Beyond traditional metrics like Budgeted to Block to Actual Minutes, we’ve incorporated a transformative measure: Block to Open to Urgent/Emergent Time. This fresh perspective has provided actionable insights, enabling our physician-led Utilization Sub-committee to allocate time more effectively. We’ve also explored how the mix of Block, Open, and Urgent/Emergent Times varies by facility type and case mix, refining strategies for greater efficiency.
Room: Royal Palm Ballroom
Hannah Shufeldt, DNP, MSHCM, RN, CNOR, Director of Procedural Services, Sarah Bush Lincoln Health System
Learning Objectives:
- Describe new ways to effectively manage your preference cards.
- Discover the cost benefit analysis of simplifying your preference card system.
- Develop tools to effectively standardization your preference cards.
The process of effectively managing your surgeon preference cards may feel like a never-ending chore. Attend this session to discover innovative tools that can help you level-up your preference cards and operate at peak performance.
Eligible for 1 Contact Hour.
*Attendees must attend the full hour and complete the evaluation.
Take-home tool: Checklist for preference card management best practices.
Room: Pegasys East Ballroom
Learning Objectives:
- Explore complex cases as a new service line option to add in your facility.
- Describe information needed to determine if the service line is appropriate for your ASC and will provide a profitable return on investment.
- Determine the ROI based on your surgeon and patient population.
This session will dive into strategies for evaluating new service lines to expand or introduce in your ASC. Discover key trends related to new services in orthopedics, neurology and cardiovascular and understand why these specialized service lines can offer significant returns on investment for your ASC when evaluated appropriately.
Eligible for 1 Contact Hour and 1 AEU credit.
*Attendees must attend the full hour and complete the evaluation.
Take-home tool: Document to calculate ROI for a new service line that includes the data points needed for decision making.
Room: Pegasys West Ballroom
Allison Ng, MSN, RN-BC, NEA-BC, Director, Perioperative Scheduling and Block Management, New York Presbyterian Hospital
Learning Objectives:
- Transform the block management process by enabling capacity management tools.
- Improve data literacy and engagement with surgeons.
- Discover key metrics you should be monitoring to improve performance.
This session provides foundational concepts for using EHRs to monitor performance. Hear 2 unique case studies from different hospitals using different EHR systems. Learn how they extract data, monitor performance, speak to the numbers and transform their block management process.
Eligible for 1 Contact Hour.
*Attendees must attend the full hour and complete the evaluation.
Room: Pegasys East Ballroom
Matt Kilton, Partner, ECG Management Consultants
Learning Objectives:
- Apply best practices for negotiating managed care contracts.
- Analyze the existing payor mix and identify opportunities for strategic contract management.
- Build and maintain strong relationships with payors.
Operating expenses continue to rise with very little increase in reimbursement rates. Attend this session to discuss best practices in negotiating managed care contracts and other payor contracts in the ambulatory setting.
Eligible for 1 Contact Hour and 1 AEU credit.
*Attendees must attend the full hour and complete the evaluation.
Room: Pegasys West Ballroom
Learning Objectives:
- Evaluate the use of supplies and product performance.
- Research product requests and evaluate the alternatives.
- Implement product approval systems and explain why they are important.
Value analysis teams can improve efficiencies and costs by assessing the impact of new products on existing practices and workflows. This session will showcase best practices for valuing the use of supplies by conducting thorough research and evaluating product approval systems. Learn how to leverage value analysis teams to optimize performance.
Eligible for 1 Contact Hour.
*Attendees must attend the full hour and complete the evaluation.
Room: Royal Palm Ballroom
Learning Objectives:
- Implement quality tracking to measure performance.
- Apply quality measures to improve patient outcomes.
- Avoid costly errors and improve reimbursement.
Unplanned returns to the OR can be a costly mistake. Any sentinel event means you won’t get reimbursed. The quality of care you provide in your OR and prioritizing patient safety will ensure you receive maximize reimbursement. Attend this session to understand the implications of a sentinel event and why quality measures are important to the financial health of the organization.
Eligible for 1 Contact Hour and 1 AEU credit.
*Attendees must attend the full hour and complete the evaluation.
Take-home tool: Performance Improvement (PI) Project Suggestions
Room: Royal Palm Ballroom
Courtney Pearson, Senior System Director of Operations for Perioperative Services, MedStar Health
Adam Becker, MPA, Vice President, Perioperative Strategy & Operations, Northwell Health
Colby Wilson, MBA, Director of Financial Operations for Perioperative Services, Northwell Health
Melanie Burgess, Vice President of Perioperative Services, University of Tennessee Medical Center
Learning Objectives:
- Identify key inefficiencies and goals in OR operations to set the stage for a successful optimization journey.
- Describe strategies for implementing AI-driven solutions, fostering stakeholder engagement, and overcoming barriers to change.
- Hear how three leading health systems evaluate the measurable impacts of OR optimization, including improved utilization, patient access, and ROI.
This session will feature a panel discussion with leaders from MedStar Health, Northwell Health, and the University of Tennessee Medical Center, highlighting their journeys to transform OR operations. Attendees will gain insights into how these organizations used data-driven decision-making and technology to unlock capacity, reduce manual processes, and capture additional case volume. Learn how these efforts resulted in measurable ROI while improving patient access and driving sustainable efficiency gains.
Room: Royal Palm Ballroom
Room: Pegasys West Ballroom
Steve Spring, BA, Executive Director Finance, Massachusetts General Hospital
Learning Objectives:
- Describe methods for interpreting expenditures and variance drivers.
- Establish a steady reporting system to drive continuous improvement.
- Discover strategies for cross-functional partnerships and team communication.
In a time where external forces shape our finances as much as our surgical case mix, OR Business Managers must adeptly communicate the fiscal health of their departments to diverse audiences—from C-suite executives and board members to front-line staff. In this presentation, we explore strategies to distill complex financial data into actionable insights to improve operational excellence.
Additionally, this session will dive into strategies to enhance your own understanding of clinical operations, including cross-functional partnerships and the use of AI enabled tools.
Eligible for 1 Contact Hour and 1 AEU credit.
*Attendees must attend the full hour and complete the evaluation.
Room: Pegasys East Ballroom
Learning Objectives:
- Recite OAS CAHPS survey requirements.
- Administer the OAS CAHPS survey effectively, including methods for data collection.
- Interpret survey results to identify areas for quality improvement.
Starting in 2025, Medicare-certified Ambulatory Surgery Centers will be required to participate in the Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems (OAS CAHPS) Survey to comply with the ASC Quality Reporting Program. This session will explore the requirements to prepare ASC Administrators for compliance so they do not face reduced Medicare reimbursement rates in the future.
Eligible for 1 Contact Hour and 1 AEU credit.
*Attendees must attend the full hour and complete the evaluation.
Take-home tool: Patient teach back sheet and copy of survey questions
Room: Royal Palm Ballroom
Fadi Fares, Manager, Day Surgery Unit and Post-Anesthesia Care Unit, King Faisal Specialist Hospital and Research Center
Learning Objectives:
- Use data to assess risk and prevent admission delays.
- Optimize pre-admission processes to improve the patient journey.
- Streamline scheduling to improve financial performance.
Same-day admission delays present significant challenges, disrupting perioperative efficiency, impacting the patient journey, and negatively affecting the overall patient experience. Data and case studies highlight how these delays contribute to inefficiencies across the perioperative spectrum, leading to extended wait times and reduced operational flow. To address these issues, strategies such as optimizing pre-admission processes, refining admission day protocols, and enhancing OR coordination are essential. Attend this session to learn the technology tools available to assess risk, minimize admission delays, optimize efficiencies and improve financial performance.
Eligible for 1 Contact Hour.
*Attendees must attend the full hour and complete the evaluation.
Take-home tool: A summary of actionable strategies and practical recommendations to optimize perioperative workflows, improve communication, and enhance multidisciplinary team efficiency
Room: Royal Palm Ballroom
Learning Objectives:
- Develop a plan to assess high risk areas for resiliency and redundancy in your supply chain.
- Discuss the recommended steps a leader should take to right size their inventory.
- Describe various global disruptors that can affect the supply chain.
One of the largest expenses to the OR is the cost of equipment and supplies. How can you instill lean practices while ensuring you have what you need? This session is a must-attend for OR Business Managers looking for ways to improve their inventory practices and the bottom line.
Topics include:
- Just-in-Time inventory: How have hospitals adjusted to keeping inventory levels at par in a post-Covid world? What are the recommendations for business leaders to right-size their inventory without going too lean?
- Breaking supply contracts: What should business leaders do if they need to break their supply contract? How can they partner with vendors and negotiate better contract terms?
- Resiliency strategies: What are the recommendations for business leaders to build a strong and resilient supply chain?
- Labor constraints: What are the risks to supply chain disruptions from labor disputes and geopolitical constraints?
- Inflation: As inflation continues to rise, how should business leaders lock-in future supply contracts? What happens when inflation cools?
Eligible for 1 Contact Hour.
*Attendees must attend the full hour and complete the evaluation.
Room: Royal Palm Ballroom
As a Business Manager in perioperative services, your team’s engagement is crucial for driving financial success. To achieve this, you must foster trust, inspire innovative thinking, and enhance collaboration. This dynamic, interactive session leverages improvisation techniques to strengthen relationships, solve problems, adapt to change, and create efficient processes. Join us for an exhilarating experience where you’ll learn to adapt your leadership style through the fun and impactful art of improv!
By attending this session, you will be able to:
- Improve communication skills, adaptability, and flexibility.
- Enhance team collaboration, creativity, and innovation.
- Develop and strengthen quick-thinking, active listening, and decision-making skills.
- Build trust within your team fostering a positive team culture.
- Strengthen emotional intelligence, presence and confidence.
Join us for a spectacular 3-hour cruise on the Gulf to soak up the sunset and connect with peers!
Indulge in a delightful dinner spread and enjoy a selection of drinks and entertainment while you cruise. Don’t miss out on this perfect blend of networking and relaxation while you mingle with other business leaders and enjoy the ocean views.
*Separate fee applies.
Wednesday, February 12
Room: Royal Palm Ballroom
Ethan Nobbs, CEO, PREFcards, LLC
Learning Objectives:
- Identify the key characteristics of effective preference cards and their role in optimizing OR efficiency.
- Discuss how a well-designed preference card system can reduce waste, improve labor utilization, and enhance room turnover processes.
- Highlight the importance of collaboration among SPD, the OR team, and the supply chain in driving long-term success for preference card initiatives.
Don't miss this presentation if you’re having trouble answering these questions:
“What’s our cost per case?”
“Do we have the right amount of inventory for our schedule?”
“Can you update all our preference cards today?”
In this session, you will learn how using digital preference cards and OR scheduling tools will help you get the data you need to empower your team. Surgical business managers will discover strategies for reducing costs per case, optimizing labor utilization, and managing inventory effectively. Nurses will discover time-saving strategies for preference card management and room turnover.
With real-world insights from the OR, attendees will leave with actionable solutions to streamline processes and drive measurable improvements in their surgical department.
Take-home tool: A sample digital preference card, with user-friendly highlights.
Room: Royal Palm Ballroom
Chris Hunt, MBA, MSHA, BSN, RN, CSSM, NEA-BC, Associate Vice President, Perioperative Services, MultiCare Health System
Poster 1: Strategic Partnership - Connecting Leaders
In order to have an efficient, productive, and cost-effective operating room, it is crucial that we have the cooperation of key stakeholders to align on strategic and operational efforts. At BJWCH one of our largest financial impacts can be found within our partnerships with our surgical service lines. With input from our hospital executive leadership, department chair/chiefs/medical directors, and business leaders, we have created a forum to align on and discuss areas that effect our overall success. These discussions include but are not limited to strategic growth, OR volume and utilization, scheduling accuracy, first case on time starts, capital review, technology usage, SSIs, and patient experience.
Poster 2: Rethinking OR Access and Utilization
This poster introduces innovative approaches to address OR access challenges. By analyzing access and utilization data, we’ve developed new methods for resource optimization. Beyond traditional metrics like Budgeted to Block to Actual Minutes, we’ve incorporated a transformative measure: Block to Open to Urgent/Emergent Time. This fresh perspective has provided actionable insights, enabling our physician-led Utilization Sub-committee to allocate time more effectively. We’ve also explored how the mix of Block, Open, and Urgent/Emergent Times varies by facility type and case mix, refining strategies for greater efficiency.
Room: Pegasys East Ballroom
The OR Business Management Program Committee will facilitate Peer-to-Peer Roundtables to discuss hot topics impacting OR Business Managers. Bring your ideas on a topic you know well and participate in the discussion. Be prepared to share and learn from one another. Network with your peers and walk away with new ideas and actionable strategies.
This Peer-to-Peer Roundtable will focus on Cost Reduction Strategies in an ASC. ASCs are looking for ways to cut costs without compromising care. Attend this roundtable to share best practices for cost reduction and strategies for competing in today’s challenging environment.
Eligible for 1 AEU credit.
*Attendees must attend the full hour and complete the evaluation.
Room: Pegasys West Ballroom
Bethany Daily, MHA, BA, Executive Director, Perioperative Services and Healthcare Systems Engineering, Massachusetts General Hospital
The OR Business Management Program Committee will facilitate Peer-to-Peer Roundtables to discuss hot topics impacting OR Business Managers. Bring your ideas on a topic you know well and participate in the discussion. Be prepared to share and learn from one another. Network with your peers and walk away with new ideas and actionable strategies.
This Peer-to-Peer Roundtable will focus on the Onboarding Process for Surgeons. OR Business Leaders should be involved in the onboarding process to ensure new surgeons are aware of equipment available and any contracts that have commitment sourcing applied to them. Attend this roundtable to share hurdles you’ve overcome and the progress you’ve made with onboarding new surgeons.
Room: Royal Palm Ballroom
The OR Business Management Program Committee will facilitate Peer-to-Peer Roundtables to discuss hot topics impacting OR Business Managers. Bring your ideas on a topic you know well and participate in the discussion. Be prepared to share and learn from one another. Network with your peers and walk away with new ideas and actionable strategies.
This Peer-to-Peer Roundtable will focus on Operational Efficiencies. OR Business Managers are continuously looking for ways to improve operational efficiencies. Attend this roundtable to share how you’ve improved your OR’s performance. Topics for discussion include: First Case On-Time Starts, block scheduling, advanced analytics, dashboards and standardization.
Room: Royal Palm Ballroom
Kate Ulrich, MS, BSN, RN, NEA-BC, Senior Vice President Perioperative Services, Tampa General Hospital
Yessenia Salgado, MS, BSN, RN, NE-BC, CNOR, Senior Director of Clinical Operations for Surgical Services, Tampa General Hospital
Learning Objectives:
- Learn practical strategies to prepare for and respond to natural disasters and other mass casualty incidents.
- Understand tools and partnerships that ensure staff and resource support during a crisis.
- Utilization of real-world incidents, emergency preparedness drills, and lessons learned to mitigate risk.
- Listen to recent real-world examples of how these strategies contributed to successful outcomes and continuity of operations.
When disaster strikes, operational continuity determines an organization’s ability to overcome chaos, maintain safety, and ensure positive clinical outcomes. In this closing keynote, Tampa General Hospital’s Public Safety and OR leadership team will share their extraordinary response to back-to-back storms and other critical crises, including a debilitating cyberattack and supply shortages. Through real-world examples and critical emergency drills, attendees will gain insights into holistic emergency management planning, cross-department collaboration, and resilience strategies that transcend geographic boundaries. Whether your organization faces hurricanes, blizzards, or other disruptive events, this session will provide actionable tools to build readiness, mitigate risk, and ensure business continuity.
Room: Royal Palm Ballroom